PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
da
/
help
/
tips
#This is popup help messages for the Admin Panel -> Settings -> Knowledgebase #Fields: #title - Shown in bold at the top of the popover window #content - The body of the help popover #links - List of links shows below the content #title - Link title #href - href of link (links starting with / are translated to the #helpdesk installation path) #The key names such as 'helpdesk_name' should not be translated as they #must match the HTML #ids put into the page template. --- knowledge_base_settings: title: Videndatabase Indstillinger content: > knowledge_base_status: title: Vidensdatabase Status content: > Aktiver denne indstilling for at give dine brugere adgang via selvbetjening til dine offentlige videnbaseartikler. <br><br>videnbase kategorier og ofte stillede spørgsmål kan stilles til internt (kan kun ses af agenter.). links: - title: Administrer vidensbasen href: /scp/kb.php restrict_kb: title: Begræns adgang til vidensbase content: > Aktiver denne indstilling for at forhindre uregistrerede brugere i at få adgang dine Knowledge Base-artikler på klienten interface. links: - title: Indstillinger for adgangskontrol href: /scp/settings.php?t=users canned_responses: title: Standard svar content: > Aktiver denne indstilling for at tillade agenter til at bruge <span class="doc-desc-title"> standard svar</span>, når de besvarer sager. links: - title: Administrere Standardsvar href: /scp/canned.php
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[-] manage.helptopic.yaml
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[-] install.yaml
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[-] tickets.queue.yaml
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[-] emails.banlist.yaml
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[-] settings.tasks.yaml
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[-] settings.users.yaml
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[-] dashboard.my_profile.yaml
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[-] staff.departments.yaml
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[-] emails.diagnostic.yaml
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[-] org.yaml
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[-] forms.yaml
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[-] staff.yaml
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[-] settings.kb.yaml
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[-] staff.agents.yaml
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[-] staff.team.yaml
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[-] staff.agent.yaml
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[-] settings.autoresponder.yaml
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[-] staff.staff_members.yaml
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[-] knowledgebase.category.yaml
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[-] settings.agents.yaml
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[-] settings.alerts.yaml
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[-] manage.custom_list.yaml
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[-] emails.email.yaml
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[-] dashboard.audit_logs.yaml
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[-] staff.department.yaml
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[-] manage.api_keys.yaml
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[-] manage.pages.yaml
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[-] dashboard.dashboard.yaml
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[-] dashboard.system_logs.yaml
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[-] tasks.queue.yaml
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[-] settings.ticket.yaml
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[-] knowledgebase.canned_response.yaml
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[-] manage.sla.yaml
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[-] settings.pages.yaml
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[-] emails.template.yaml
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[-] settings.email.yaml
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[-] staff.groups.yaml
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[-] knowledgebase.faq.yaml
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[-] dashboard.staff_directory.yaml
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[-] manage.schedule.yaml
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[-] settings.system.yaml
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[-] manage.filter.yaml
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