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PATH: home / centosnipponia / public_html / ticketing.nipponia.com / include / i18n / sl / help / tips

#This is popup help messages for the Admin Panel -> Settings -> System
#Fields:
#title - Shown in bold at the top of the popover window
#content - The body of the help popover
#links - List of links shows below the content
#title - Link title
#href - href of link (links starting with / are translated to the
#helpdesk installation path)
#The key names such as 'helpdesk_name' should not be translated as they
#must match the HTML #ids put into the page template.
---
helpdesk_status:
 title: Stanje helpdeska
 content: >
 If the status is changed to Offline, the client interface will be disabled. Only Admins will be able to access the system.
helpdesk_url:
 title: Helpdesk naslov
 content: >
 TaURL je osnova vaše osTicket namestitve. Uporablja se v vsej komunikaciji preko e-pošte.
helpdesk_name_title:
 title: Naziv helpdesk
 content: >
 To je naslov, ki je prikazan v zavihku brskalnika. Če je stran dodana kot zaznamek bo to prikazano tudi v imenu strani.
default_department:
 title: Privzet oddelek
 content: >
 Izberite privzeti oddelek za zahtevke ki niso samodejno preusmerjeni. Zahtevki so lahko preusmejeni na podlagi nalsova, vhodne pošte ali nastavitve filtrov.
default_schedule:
 title: Default Schedule
 content: >
 Choose the default Schedule to be used by SLA when rendering tickets Overdue.
 links:
 - 
 title: Manage Schedules
 href: /scp/schedules.php
force_https:
 title: Force HTTPS
 content: >
 This setting allows Admins to configure wether or not they want to Force HTTPS system-wide. If enabled, any request that is using the HTTP protocol will be redirected to the HTTPS protocol. Note, this will only work if you have an SSL certificate installed and have HTTPS configured on the server. Note:<rb/> This might affect remote piping scripts. Reference new scripts included in <code>setup/scripts/</code> for updates.
default_page_size:
 title: Privzeta velikost strani
 content: >
 Izberite število predmatov v čakalni vrsti zahtevkov na vmasniku za agente. Vsak agent si lahko prilagodi svoj prikaz pod: My Preferences.
default_log_level:
 title: Privzet log level
 content: >
 Determine the minimum level of issues which will be recorded in the system log. Debug represents the least severity, and Error represents the greatest severity. For example, if you want to see all issues in the System Logs, choose Debug.
purge_logs:
 title: Izbriši zapise
 content: >
 Izberite koliko časa želite hranitiSystem Logs preden bodo izbrisani.
enable_richtext:
 title: Omogoči obogateno besedilo
 content: >
 If enabled, this will permit the use of rich text formatting between Clients and Agents.
enable_avatars:
 title: Omogoči avatarje na pregledu poteka zahtevka
 content: >
 Omogočite to za prikaz avatarjev na korespondenci niti. Vir avatarjev se lahko določi na straneh Nastavitve > Agenti in Uporabniki.
 links:
 - 
 title: Nastavitve agentov
 href: /scp/settings.php?t=agents
 - 
 title: Nastavitve uporabnikov
 href: /scp/settings.php?t=users
collision_avoidance:
 title: Izogibanje med agenti
 content: >
 Vnesite maksimalen čas zaklepanja zahtevka s strani agenta, ki nima aktivnosti. Vnesite 0, da onemogočite to funkcionalnost.
allow_iframes:
 title: Allow System iFrame
 content: >
 Enter comma separated list of urls/domains for the system to be framed in. If left empty, the system will default to 'self'. This accepts domain wildcards, HTTP/HTTPS URL scheme, and port numbers. Example: https://domain.tld, sub.domain.tld:443, http://*.domain.tld
 links:
 - 
 title: Syntax Information (host-source)
 href: "https://developer.mozilla.org/en-US/docs/Web/HTTP/Headers/Content-Security-Policy/frame-ancestors#Sources"
acl:
 title: ACL (Access Control List)
 content: >
 Enter a comma separated list of IP addresses to allow access to the system. There are four options to choose which panel(s) to apply the ACL to. <table border="1" cellpadding="2px" cellspacing="0" style="margin-top:7px" ><tbody style="vertical-align:top;"> <tr><th>Apply To</th> <th>Description</th></tr> <tr><td>Disabled</td> <td>Disables ACL altogether.</td></tr> <tr><td>All</td> <td>Applies ACL to all Panels. (ie. Client Portal, Staff Panel, Admin Panel)</td></tr> <tr><td>Client Portal</td> <td>Applies ACL to only Client Portal.</td></tr> <tr><td>Staff Panel</td> <td>Applies ACL to only Staff Panel and Admin Panel.</td></tr> </tbody></table>
embedded_domain_whitelist:
 title: Embedded Domain Whitelist
 content: >
 Enter a comma separated list of domains to be whitelisted for iFrames used in the system. Do not input <code>http(s)</code> or <code>www</code> with the domain; only the domain name will be accepted. This is used when you would like to embed content in the system (eg. YouTube video) via Client Portal, Knowledgebase, etc. If you add an iFrame with a non-whitelisted domain, the system will remove the iFrame automatically. By default the system allows YouTube, Vimeo, DailyMotion, and Microsoft Stream. Example: domain.tld, sub.domain.tld
#Date and time options
date_time_options:
 title: Date &amp; Time Options
 content: >
 Naslednje nastavitve določajo privzete nastavitve za datum &amp; čas za podporno stran. Lahko uporabljate privzete lokalne nastavitve ali prilagodite format, ki ustreza vašim zahtevam. Oglejte si ICU formate nizov za svojo referenco. Datumi spodaj le prikazujejo rezultat glede na pripadajoče vrednosti.
 links:
 - 
 title: Oglejte si ICU tabelo s formati datumov
 href: http://userguide.icu-project.org/formatparse/datetime
languages:
 title: Sistemski jeziki
 content: >
 Izberite primarni sistemski jezik in poljubne sekundarne, da bo vmesnik čim bolj lokaliziran za vaše agente in končne uporabnike.
primary_language:
 title: Primarni jezik sistema
 content: >
 Vsebina je prikazana agentom in končnim uporabnikom v tem jeziku, če njihov izbran jezik trenutno ni na voljo. To vključuje vsebino vmesnika, kot tudi zahvalno stran, e-poštna sporočila. To je jezik, v katerem naj bi zapisali neprevedene različice vaše vsebine.
secondary_language:
 title: Sekundarni jezik
 content: >
 Izberite možne jezike za vaše agente in končne uporabnike. Vmesnik bo na voljo v teh jezikih. Lastno vsebino, kot so zahvalna stran in naslovi tematik za pomoč, boste lahko prevedli v te jezike.
#Attachments
attachments:
 title: Nastavitve in shranjevanje prilog
 content: >
 Nastavite kako so priloge shranjene.
default_storage_bk:
 title: Mesto za shranjevanje
 content: >
 Choose how attachments are stored. Additional storage backends can be added by installing storage plugins
max_file_size:
 title: Maksimalna velikost datoteke
 content: >
 Izberite največjo velikost datoteke za priloge, ki jih prenesejo agenti. To vključuje v naprej pripravljene priloge, članke baze znanj in priloge zahtevkom in odgovorom na naloge. Zgornja meja se nastavlja s PHP spremenljivko <code>upload_max_filesize</code>.
 links:
 - 
 title: PHP ini nastavitve
 href: "http://php.net/manual/en/ini.core.php#ini.upload-max-filesize"
files_req_auth:
 title: Require Login
 content: >
 Enable this setting to forbid serving attachments to unauthenticated users. That is, users must sign into the system (both end users and agents), in order to view attachments. From a security perspective, be aware that the user's browser may retain previously-viewed files in its cache. Furthermore, all file links on your helpdesk automatically expire after about 24 hours.

[+] ..
[-] manage.helptopic.yaml [edit]
[-] install.yaml [edit]
[-] tickets.queue.yaml [edit]
[-] emails.banlist.yaml [edit]
[-] settings.tasks.yaml [edit]
[-] settings.users.yaml [edit]
[-] dashboard.my_profile.yaml [edit]
[-] staff.departments.yaml [edit]
[-] emails.diagnostic.yaml [edit]
[-] org.yaml [edit]
[-] forms.yaml [edit]
[-] staff.yaml [edit]
[-] settings.kb.yaml [edit]
[-] staff.agents.yaml [edit]
[-] staff.team.yaml [edit]
[-] staff.agent.yaml [edit]
[-] settings.autoresponder.yaml [edit]
[-] staff.staff_members.yaml [edit]
[-] knowledgebase.category.yaml [edit]
[-] settings.agents.yaml [edit]
[-] settings.alerts.yaml [edit]
[-] manage.custom_list.yaml [edit]
[-] emails.email.yaml [edit]
[-] dashboard.audit_logs.yaml [edit]
[-] staff.department.yaml [edit]
[-] manage.api_keys.yaml [edit]
[-] manage.pages.yaml [edit]
[-] dashboard.dashboard.yaml [edit]
[-] dashboard.system_logs.yaml [edit]
[-] tasks.queue.yaml [edit]
[-] settings.ticket.yaml [edit]
[-] knowledgebase.canned_response.yaml [edit]
[-] manage.sla.yaml [edit]
[-] settings.pages.yaml [edit]
[-] emails.template.yaml [edit]
[-] settings.email.yaml [edit]
[-] staff.groups.yaml [edit]
[-] knowledgebase.faq.yaml [edit]
[-] dashboard.staff_directory.yaml [edit]
[-] manage.schedule.yaml [edit]
[-] settings.system.yaml [edit]
[-] manage.filter.yaml [edit]