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PATH: home / centosnipponia / public_html / ticketing.nipponia.com / include / i18n / sl / help / tips

#This is popup help messages for the Admin Panel -> Staff -> Add Staff Form
#Fields:
#title - Shown in bold at the top of the popover window
#content - The body of the help popover
#links - List of links shows below the content
#title - Link title
#href - href of link (links starting with / are translated to the
#helpdesk installation path)
#The key names such as 'helpdesk_name' should not be translated as they
#must match the HTML #ids put into the page template.
---
username:
 title: Uporabniško ime
 content: >
 Please choose an Agent username that is unique to your Help Desk.
reset2fa:
 title: Reset Two Factor Authentication
 content: >
 In the event that an Agent loses the ability to log into the helpdesk using their current 2FA configuration, an Admin can reset the Agent's 2FA configuration so that they can reconfigure it upon their next successful login.
email_address:
 title: E-poštni naslov
 content: >
 Enter Agent's email that will receive Alerts &amp; Notices from the Help Desk.
 0: 
 1: Staff can sign in into the staff control panel with either username or email address.
welcome_email:
 title: Pozdravna pošta
 content: >
 Send the new Agent an account access link from which the Agent will be able to set thier own password. If unchecked, you will need to set password and communicate the log-in information to the new staff.
account_password:
 title: Geslo računa
 content: >
 As an administrator, you may change an Agent’s password.
forced_password_change:
 title: Prisilna zamenjava gesla
 content: >
 Enable this if you would like to force the new Agent to change their own password upon next log-in.
agents_signature:
 title: Podpis agenta
 content: >
 Create a signature for the Agent which can be selected when replying to a ticket.
account_status:
 title: Stanje računa
 content: >
 If the Agent's status is Locked, they will not be able to sign in to the help desk.
assigned_group:
 title: Dodeljena skupina
 content: >
 The Group that you choose for this Agent to belong will determine what permissions the Agent has within the Help Desk.
 links:
 - 
 title: Upravljaj skupine
 href: /scp/groups.php
primary_department:
 title: Glavni oddelek
 content: >
 Izberi primarni oddelek, ki mu pripada agent in aktivno vlogo.
 links:
 - 
 title: Urejanje oddelkov
 href: /scp/departments.php
primary_role:
 title: Primarna vloga
 content: >
 Izberi primarno vlogo, ki ji pripada ta agent.
primary_role_on_assign:
 title: Uporabi primarno vlogo za naloge
 content: >
 Omogoči za povrnitev na primarno vlogoko je temu agentu dodeljen zahtevek in naloge zunaje primarnega oddelka in razširjen dostop do oddelkov. Drugače ima agent samo vpogled za branje.
daylight_saving:
 title: Poletno merjenje časa
 content: >
 Enable this feature if you would like Daylight Saving to automatically come into play for this Agent’s time zone.
limited_access:
 title: Omejen dostop
 content: >
 If enabled, the Agent will only have access to tickets assigned directly or via the Team.
directory_listing:
 title: Directory Listing
 content: >
 Enable this if you would like to list this Agent in the Staff Directory.
 links:
 - 
 title: Visit the Staff Directory
 href: /scp/directory.php
vacation_mode:
 title: Način Dopusta
 content: >
 If you change the Agent’s status to Vacation Mode, the Agent will not receive any Alerts &amp; Notices nor be available for tickets assignment.

[+] ..
[-] manage.helptopic.yaml [edit]
[-] install.yaml [edit]
[-] tickets.queue.yaml [edit]
[-] emails.banlist.yaml [edit]
[-] settings.tasks.yaml [edit]
[-] settings.users.yaml [edit]
[-] dashboard.my_profile.yaml [edit]
[-] staff.departments.yaml [edit]
[-] emails.diagnostic.yaml [edit]
[-] org.yaml [edit]
[-] forms.yaml [edit]
[-] staff.yaml [edit]
[-] settings.kb.yaml [edit]
[-] staff.agents.yaml [edit]
[-] staff.team.yaml [edit]
[-] staff.agent.yaml [edit]
[-] settings.autoresponder.yaml [edit]
[-] staff.staff_members.yaml [edit]
[-] knowledgebase.category.yaml [edit]
[-] settings.agents.yaml [edit]
[-] settings.alerts.yaml [edit]
[-] manage.custom_list.yaml [edit]
[-] emails.email.yaml [edit]
[-] dashboard.audit_logs.yaml [edit]
[-] staff.department.yaml [edit]
[-] manage.api_keys.yaml [edit]
[-] manage.pages.yaml [edit]
[-] dashboard.dashboard.yaml [edit]
[-] dashboard.system_logs.yaml [edit]
[-] tasks.queue.yaml [edit]
[-] settings.ticket.yaml [edit]
[-] knowledgebase.canned_response.yaml [edit]
[-] manage.sla.yaml [edit]
[-] settings.pages.yaml [edit]
[-] emails.template.yaml [edit]
[-] settings.email.yaml [edit]
[-] staff.groups.yaml [edit]
[-] knowledgebase.faq.yaml [edit]
[-] dashboard.staff_directory.yaml [edit]
[-] manage.schedule.yaml [edit]
[-] settings.system.yaml [edit]
[-] manage.filter.yaml [edit]