PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
sl
/
help
/
tips
#This is popup help messages for the Admin Panel -> Staff -> Add New Department -> Department Form #Fields: #title - Shown in bold at the top of the popover window #content - The body of the help popover #links - List of links shows below the content #title - Link title #href - href of link (links starting with / are translated to the #helpdesk installation path) #The key names such as 'helpdesk_name' should not be translated as they #must match the HTML #ids put into the page template. --- status: title: Status content: > If disabled or archived, this <span class="doc-desc-title">Department</span> will not be available. type: title: Tip content: > Izberi<span class="doc-desc-opt">zasebno</span>če želiš maskirati pristojne za ta oddelek v portalu. Dodatno, kadar je označeno<span class="doc-desc-opt">zasebno</span>, <span class="doc-desc-title">oddelčni podpis</span>ne bo prikazan v e-poštnem odgovoru.<br/><br/>Vsaj en oddelek mora biti označen kot <span class="doc-desc-opt">javno</span> email: title: Email content: > Naslov e-pošte, ki se uporabi pri pošiljanju obvestil uporabnikom kadar agent odgovorja na zahtevo. template: title: Zbirka Predlog content: > Osnutek <span class="doc-desc-title">e-pošte</span> za samodejne odgovore in opozorila & opozorila za zahtevke poslane temu oddelku. links: - title: Urejaj Predloge href: /scp/templates.php sla: title: SLA content: > Nivo zagotavljanja storitev-SLA za zahteve usmerjene na ta oddelek. links: - title: Upravljajte s sporazumi o ravni storitev href: /scp/slas.php schedule: title: Schedule content: > Schedule used by SLA when rendering tickets, routed to this Department, Overdue. <br><br> This setting takes precedence over System and SLA schedule settings. links: - title: Manage Schedules href: /scp/schedules.php manager: title: Vodja oddelka content: > Izberi <span class="doc-desc-title">vodjo</span>za ta oddelek.<br/><br/>Vodjem se lahko nastavi, da prejemajo posebna opozorila in da zahtevku odstranijo pristojnega agenta. links: - title: Upravljaj opozorila & Opombe href: /scp/settings.php?t=alerts group_membership: title: Opozorila& opombe prejemnika content: > Izberi prejemnike za nastavljena <span class="doc-desc-title">opozorila & opombe</span>. links: - title: Upravljaj opozorila& opombe href: "/scp/settings.php?t=tickets#alerts" sandboxing: title: Omejitve pri dodelitvi zhtevka content: > Determine if Tickets can be assigned to all agents, agents with Primary or Extended Department access, or only agents with Primary Department access. disable_auto_claim: title: Onemogoči avtomatski prevzem content: > Izberi, da <strong>onemogočiš</strong> avtomatski prevzem ob odgovoru za ta oddelek. <br><br> Agenti lahko še vedno ročno prevzemajo nedodeljene zahtevke disable_reopen_auto_assign: title: Disable Auto Assign on Reopen content: > Check this to <strong>disable</strong> auto-assignment of reopened tickets for this department. <br><br> Otherwise, the Ticket will be auto assigned to the last responding Agent auto_response_settings: title: Nastavitve avtomatičnega odzivnika content: > Omogoča preglasitev globalnih nastavitev samodejnega odgovora za ta oddelek. new_ticket: title: Samodejni-odgovor na nov zahtevek content: > Lahko onemogočiš samodejni odgovor uporabnikom ob kreiranju novega zahtevka, ki je preusmerjen temu oddelku. new_message: title: Samodejni odgovor novega sporočila content: > Lahko onemogočiš samodejno potrditev uporabniku ob novo objavljenih sporočilih za zahtevke v tem oddelku. auto_response_email: title: E-poštni samodejni odgovor content: > Izberi e-poštni naslov, iz katerega se pošilja e-pošta za ta oddelek. department_access: title: Skupinski dostop content: > Dovoli agentom iz drugih oddelkov dostop do zahtevkov tega oddelka. department_signature: title: Podpis oddelka content: > Podpis je na voljo, kot izbira za <span class="doc-desc-opt">javne</span>oddelke, na zahtevo agenta.
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[-] manage.helptopic.yaml
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[-] install.yaml
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[-] tickets.queue.yaml
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[-] emails.banlist.yaml
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[-] settings.tasks.yaml
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[-] settings.users.yaml
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[-] dashboard.my_profile.yaml
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[-] staff.departments.yaml
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[-] emails.diagnostic.yaml
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[-] org.yaml
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[-] forms.yaml
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[-] staff.yaml
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[-] settings.kb.yaml
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[-] staff.agents.yaml
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[-] staff.team.yaml
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[-] staff.agent.yaml
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[-] settings.autoresponder.yaml
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[-] staff.staff_members.yaml
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[-] knowledgebase.category.yaml
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[-] settings.agents.yaml
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[-] settings.alerts.yaml
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[-] manage.custom_list.yaml
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[-] emails.email.yaml
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[-] dashboard.audit_logs.yaml
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[-] staff.department.yaml
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[-] manage.api_keys.yaml
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[-] manage.pages.yaml
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[-] dashboard.dashboard.yaml
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[-] dashboard.system_logs.yaml
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[-] tasks.queue.yaml
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[-] settings.ticket.yaml
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[-] knowledgebase.canned_response.yaml
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[-] manage.sla.yaml
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[-] settings.pages.yaml
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[-] emails.template.yaml
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[-] settings.email.yaml
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[-] staff.groups.yaml
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[-] knowledgebase.faq.yaml
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[-] dashboard.staff_directory.yaml
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[-] manage.schedule.yaml
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[-] settings.system.yaml
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[-] manage.filter.yaml
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