PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
nl
/
help
/
tips
#This is popup help messages for the Admin Panel -> Settings -> Autoresponder #Fields: #title - Shown in bold at the top of the popover window #content - The body of the help popover #links - List of links shows below the content #title - Link title #href - href of link (links starting with / are translated to the #helpdesk installation path) #The key names such as 'helpdesk_name' should not be translated as they #must match the HTML #ids put into the page template. --- new_ticket: title: Nieuw ticket content: > Activeer dit indien u bij een nieuw ticket een automatisch antwoord wilt verzenden naar de gebruiker. links: - title: Automatisch antwoordsjabloon bij een nieuw ticket href: /scp/templates.php?default_for=ticket.autoresp new_ticket_by_staff: title: Nieuw ticket van Staff content: > Het bericht dat namens de gebruiker gestuurd wordt als een ticket wordt aangemaakt<em> Een agent kan dit overrulen bij het maken van nieuwe tickets</em> links: - title: Nieuw ticket berichtlayout href: /scp/templates.php?default_for=ticket.notice new_message_for_submitter: title: Nieuw bericht bevestiging content: > Bevestigingsmelding verzonden wanneer een nieuw bericht is toegevoegd aan een bestaand ticket. links: - title: Nieuw bevestigingsbericht sjabloon href: /scp/templates.php?default_for=message.autoresp new_message_for_participants: title: Nieuw bericht melding content: > Stuur een melding namens de aanmelder naar alle medewerkers van het ticket. links: - title: Nieuwe activiteit melding template href: /scp/templates.php?default_for=ticket.activity.notice overlimit_notice: title: Melding wanneer de limiet is bereikt content: > Ticket geweigerd melding verzonden naar de gebruiker met als reden: <span class="doc-desc-title">Maximum Open Tickets</span> . links: - title: Liemiet bereikt melding template href: /scp/templates.php?default_for=ticket.overlimit - title: Stel het <em>maximaal aantal open tickets</em> in href: /scp/settings.php?t=tickets
[+]
..
[-] manage.helptopic.yaml
[edit]
[-] install.yaml
[edit]
[-] tickets.queue.yaml
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[-] emails.banlist.yaml
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[-] settings.tasks.yaml
[edit]
[-] settings.users.yaml
[edit]
[-] dashboard.my_profile.yaml
[edit]
[-] staff.departments.yaml
[edit]
[-] emails.diagnostic.yaml
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[-] org.yaml
[edit]
[-] forms.yaml
[edit]
[-] staff.yaml
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[-] settings.kb.yaml
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[-] staff.agents.yaml
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[-] staff.team.yaml
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[-] staff.agent.yaml
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[-] settings.autoresponder.yaml
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[-] staff.staff_members.yaml
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[-] knowledgebase.category.yaml
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[-] settings.agents.yaml
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[-] settings.alerts.yaml
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[-] manage.custom_list.yaml
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[-] emails.email.yaml
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[-] dashboard.audit_logs.yaml
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[-] staff.department.yaml
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[-] manage.api_keys.yaml
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[-] manage.pages.yaml
[edit]
[-] dashboard.dashboard.yaml
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[-] dashboard.system_logs.yaml
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[-] tasks.queue.yaml
[edit]
[-] settings.ticket.yaml
[edit]
[-] knowledgebase.canned_response.yaml
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[-] manage.sla.yaml
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[-] settings.pages.yaml
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[-] emails.template.yaml
[edit]
[-] settings.email.yaml
[edit]
[-] staff.groups.yaml
[edit]
[-] knowledgebase.faq.yaml
[edit]
[-] dashboard.staff_directory.yaml
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[-] manage.schedule.yaml
[edit]
[-] settings.system.yaml
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[-] manage.filter.yaml
[edit]