PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
nl
/
help
/
tips
#This is popup help messages for the Admin Panel -> Staff -> Teams #Fields: #title - Shown in bold at the top of the popover window #content - The body of the help popover #links - List of links shows below the content #title - Link title #href - href of link (links starting with / are translated to the #helpdesk installation path) #The key names such as 'helpdesk_name' should not be translated as they #must match the HTML #ids put into the page template. --- teams: title: Team content: > Een Team is een verzameling van één of meerdere Medewerkers met het oog op toewijzingen van tickers. Wie in een Team zit kan buiten de Afdeling grenzen acteren. status: title: Status content: > Indien dit <span class="doc-desc-opt">Uitgeschakeld</span> is, zal dit Team niet in staat zijn om tickets toe te wijzen noch voor het ontvangen van Waarschuwingen & Mededelingen van voorgaande toewijzingen. lead: title: Teamleider content: > Een <span class="doc-desc-title">Team</span> kan een toegewezen leider leider hebben die <span class="doc-desc-title">Waarschuwingen & Mededelingen</span> kan ontvangen, gescheiden van de leden. links: - title: Configureer Waarschuwingen & Mededelingen href: /scp/settings.php?t=alerts assignment_alert: title: Toewijzing Alert content: > U kunt <span class="doc-desc-title">Waarschuwing voor Ticket toewijzing</span> uitschakelen voor tickets die aan dit Team zijn toegewezen. links: - title: Configureer Waarschuwingen & Mededelingen href: /scp/settings.php?t=alerts members: title: Leden van het team content: > Team lidmaadschap is geconfigureerd vanuit het Verantwoordelijke-profiel. links: - title: Medewerkers beheren href: /scp/staff.php
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[-] manage.helptopic.yaml
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[-] install.yaml
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[-] tickets.queue.yaml
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[-] emails.banlist.yaml
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[-] settings.tasks.yaml
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[-] settings.users.yaml
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[-] dashboard.my_profile.yaml
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[-] staff.departments.yaml
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[-] emails.diagnostic.yaml
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[-] org.yaml
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[-] forms.yaml
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[-] staff.yaml
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[-] settings.kb.yaml
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[-] staff.agents.yaml
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[-] staff.team.yaml
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[-] staff.agent.yaml
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[-] settings.autoresponder.yaml
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[-] staff.staff_members.yaml
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[-] knowledgebase.category.yaml
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[-] settings.agents.yaml
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[-] settings.alerts.yaml
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[-] manage.custom_list.yaml
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[-] emails.email.yaml
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[-] dashboard.audit_logs.yaml
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[-] staff.department.yaml
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[-] manage.api_keys.yaml
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[-] manage.pages.yaml
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[-] dashboard.dashboard.yaml
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[-] dashboard.system_logs.yaml
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[-] tasks.queue.yaml
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[-] settings.ticket.yaml
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[-] knowledgebase.canned_response.yaml
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[-] manage.sla.yaml
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[-] settings.pages.yaml
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[-] emails.template.yaml
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[-] settings.email.yaml
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[-] staff.groups.yaml
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[-] knowledgebase.faq.yaml
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[-] dashboard.staff_directory.yaml
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[-] manage.schedule.yaml
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[-] settings.system.yaml
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[-] manage.filter.yaml
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