PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
no
/
help
/
tips
#This is popup help messages for the Staff Panel -> Tickets -> Open #Fields: #title - Shown in bold at the top of the popover window #content - The body of the help popover #links - List of links shows below the content #title - Link title #href - href of link (links starting with / are translated to the #helpdesk installation path) #The key names such as 'helpdesk_name' should not be translated as they #must match the HTML #ids put into the page template. --- search_field: title: Søkefeltet content: > advanced: title: Avansert content: > Begrense søkeparameterne. Når du har valgt avansert søkekriteriene og kjøre søket, kan du <span class="doc-desc-title"> eksportere</span> dataene nederst på siden saker. open_tickets_table: title: liste over saker content: > saker som er åpnet og krever oppmerksomhet ticket: title: Sak content: > date: title: Dato content: > subject: title: Emne content: > from: title: Fra content: > priority: title: Prioritet content: > assigned_to: title: Tilordnet til content: > export: title: Eksporter content: > Eksportere data i gjeldende visning til en CSV-fil. CSV-filer kan åpnes med regneark programvare (dvs. Microsoft Excel, Apple Pages, OpenOffice, etc.). advanced_search_dialog: title: Avansert søk content: > adv_keyword: title: Søkeord content: > Finne treff basert på emnelinjen og meldingsteksten i saker samt alle tekstinnhold forbundet med egendefinerte felt for brukerne og saker. adv_date_range: title: Søk etter datointervall content: > Definisjon her merge_types: title: Slå sammen typer content: > <b>Slå sammen tråder:</b> Tråder fra alle saker vises kronologisk.</br><b>Separate tråder:</b> Tråder fra saker vises en om gangen. child_status: title: Child Ticket Status content: > All Child Tickets will be set to a closed status since thread entries will all be moved to the Parent Ticket. parent_status: title: Parent Ticket Status content: > If you choose to set a Parent Status, the Parent Ticket will be changed to the status you select. The Ticket on top of the list will be the Parent Ticket. reply_types: title: Svartyper content: > <b>Svar alle:</b> Dette svaret sendes til brukeren og de samarbeidspartnere du velger å inkludere.<br/> <b>Svar til bruker:</b>Dette svaret sendes kun til brukeren, ikke samarbeidspartnere.<br/> <b>Send ikke e-mail-svar:</b>Det sendes ingen e-mail-varsler, men svaret fra Agenten er synlig for<b>ALLE</b>brukere når de ser saken.</b>.
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[-] manage.helptopic.yaml
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[-] install.yaml
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[-] tickets.queue.yaml
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[-] emails.banlist.yaml
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[-] settings.tasks.yaml
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[-] settings.users.yaml
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[-] dashboard.my_profile.yaml
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[-] staff.departments.yaml
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[-] emails.diagnostic.yaml
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[-] org.yaml
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[-] forms.yaml
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[-] staff.yaml
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[-] settings.kb.yaml
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[-] staff.agents.yaml
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[-] staff.team.yaml
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[-] staff.agent.yaml
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[-] settings.autoresponder.yaml
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[-] staff.staff_members.yaml
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[-] knowledgebase.category.yaml
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[-] settings.agents.yaml
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[-] settings.alerts.yaml
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[-] manage.custom_list.yaml
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[-] emails.email.yaml
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[-] dashboard.audit_logs.yaml
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[-] staff.department.yaml
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[-] manage.api_keys.yaml
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[-] manage.pages.yaml
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[-] dashboard.dashboard.yaml
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[-] dashboard.system_logs.yaml
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[-] tasks.queue.yaml
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[-] settings.ticket.yaml
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[-] knowledgebase.canned_response.yaml
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[-] manage.sla.yaml
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[-] settings.pages.yaml
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[-] emails.template.yaml
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[-] settings.email.yaml
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[-] staff.groups.yaml
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[-] knowledgebase.faq.yaml
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[-] dashboard.staff_directory.yaml
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[-] manage.schedule.yaml
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[-] settings.system.yaml
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[-] manage.filter.yaml
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