PATH:
home
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centosnipponia
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public_html
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ticketing.nipponia.com
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include
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i18n
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sr_CS
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help
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tips
#This is popup help messages for the Admin Panel -> Emails -> Add New Email #Fields: #title - Shown in bold at the top of the popover window #content - The body of the help popover #links - List of links shows below the content #title - Link title #href - href of link (links starting with / are translated to the #helpdesk installation path) #The key names such as 'helpdesk_name' should not be translated as they #must match the HTML #ids put into the page template. --- new_ticket_help_topic: title: Pomoć za novi tiket content: > Odaberite <span class="doc-desc-title">Temu pomoći</span> koja će automatski biti dodeljena tiketima kreiranim putem ove imejl adrese. <br/><br/> Obrasci povezani sa temom pomoći biće dodati na tiket, ali neće imati unetih podataka. links: - title: Upravljanje temama pomoći href: /scp/helptopics.php new_ticket_priority: title: Prioritet novog tiketa content: > Odaberite<span class="doc-desc-title">prioritet</span> za nove tikete putem ove imejl adrese. new_ticket_department: title: Odsek za novi tiket content: > Odaberi <span class="doc-desc-title">Odsek</span> kojem će biti dodeljeni novi tiketi otvoreni putem ove imejl adrese. links: - title: Upravljanje odsecima href: /scp/departments.php auto_response: title: Automatski odgovor na nove tikete content: > Možete isključti slanje automatskog odgovora korisniku kada otvori novu karticu putem ove imejl adrese. userid: title: Korisničko ime content: > The Username is utilized in the email authentication process. We accept single address strings, shared mailbox strings, servername + username strings, and a combination of all. links: - title: Više informacija href: https://docs.osticket.com/en/latest/Admin/Emails/Emails.html username: title: Korisničko ime content: > password: title: Lozinka content: > login_information: title: Podaci za prijavu putem imejla content: > <span class="doc-desc-title">Korisničko ime</span> i <span class="doc-desc-title">Lozinka</span> potrebni su za preuzimanje poruka sa IMAP/POP mejl sandučeta kao i za slanje imejl poruka putem SMTP. mail_account: title: Preuzimanje emaila content: > Preuzmi imejl poruke sa udaljenog IMAP ili POP sandučeta i pretvori ih u tikete u službi tehničke podrške. links: - title: Upravljanje <span class="doc-desc-title">Imejl Polling-om</span> & <span class="doc-desc-title">AutoCron</span> podešavanje. href: /scp/settings.php?t=emails host_and_port: title: Udaljeni host content: > Enter the <span class="doc-desc-title">hostname</span> and <span class="doc-desc-title">port</span> number for your mail server. This may be available in the documentation for your hosting account or from your email administrator. <br/><br/> If using non-standard <span class="doc-desc-title">port</span> number with <span class="doc-desc-title">encryption</span> enabled then prefix the hostname with ssl:// or tls:// scheme to hint to supported encryption. <br/><br/> To force a plain connection even when using a standard encryption <span class="doc-desc-title">port</span> then use plain:// scheme. mailbox_folder: title: Mail Folder content: > Enter the <span class="doc-desc-title">Folder</span> name that you wish to fetch mail from. If left empty the system will fetch from the INBOX. protocol: title: Mail Box protokol content: > Select the mail box protocol supported by your remote mail server. IMAP on a secure port highly recommended. authentication: title: Autentifikacija content: > osTicket <span class="doc-desc-title">OAuth2 Plugin</span> is required for Modern Authentication support. links: - title: Download osTicket Plugins href: https://osticket.com/download/ fetch_frequency: title: Učestalost preuzimanja content: > Unesite koliko često, u minutima, želite da sistem preuzima mejlove iz sandučeta. <br/><br/> Vaš izbor određuje prosečno odlaganje automatskog odgovora nakon što korisnik pošalje imejl u ovo sanduče. emails_per_fetch: title: Broj imejl poruka po svakom preuzimanju content: > Unesite broj imejl poruka koje se obrađuju u jednom trenutku. fetched_emails: title: Preuzete imejl poruke content: > Šta želite učiniti sa obrađenim imejl porukama: <br/><br/> <span class="doc-desc-opt"><b>Premesti u folder</b></span>: Ova opcija će napraviti backup imejl poruka i Vašeg INBOX-a u folder po Vašem izboru. Ukoliko folder još ne postoi na Vašem serveru, sistem će pokušati da ga kreira. (<b>Preporučeno</b>) <hr> <span class="doc-desc-opt"><b>Obriši imejl</b></span>: Ova opcija će obrisati imejl poruku iz Vašeg INBOX-a nakon što je obrađena. <hr> <span class="doc-desc-opt"><b>Ne čini ništa</b></span>: Ova opcija će ostaviti imejl poruke u Vašem INBOX-u. Sistem će spremiti ID-ove Vaših imejl poruka i pokušati ih ne preuzme. Ipak, ova opcija može uzrokovati duplikate otvorenih tiketa. (<em>Nije preporučljivo</em>) smtp_settings: title: SMTP podešavanja content: > Imejl poruke poslate iz službe tehničke podrške mogu se slati kroz SMTP server. Ovo je preporučena opcija ukoliko je moguća, jer se tako povećavaju šanse za uspešnu dostavu poruke a smanjuje se šansa da će imejl biti oznaćen kao spam. header_spoofing: title: Dopustite manipulaciju zaglavlja content: > Omogućite ovo kako biste dopustili slanje imejl poruka putem ovog sandučeta sa adrese koja nije navedena u podešavanjima <span class="doc-desc-title">Imejl adrese</span>. <br/><br/> Ova napredna opcija se koristi za slanje imejl poruka putem pseudonima ovog sandučeta. strict_matching: title: Strict Email Matching content: > <b>Enable</b> this option to require the Email Address and the Token's Resource Owner to match. This is useful for preventing accidental authorization of a completely different account. <br><br> <b>Disable</b> this option to allow a different Resource Owner for the Token than the Email Address. This is useful for Shared Mailboxes/Aliases/etc. where you need to use a Service Account or Global Admin to authorize on behalf of the email.
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[-] manage.helptopic.yaml
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[-] install.yaml
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[-] tickets.queue.yaml
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[-] emails.banlist.yaml
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[-] settings.tasks.yaml
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[-] settings.users.yaml
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[-] dashboard.my_profile.yaml
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[-] staff.departments.yaml
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[-] emails.diagnostic.yaml
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[-] org.yaml
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[-] forms.yaml
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[-] staff.yaml
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[-] settings.kb.yaml
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[-] staff.agents.yaml
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[-] staff.team.yaml
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[-] staff.agent.yaml
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[-] settings.autoresponder.yaml
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[-] staff.staff_members.yaml
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[-] knowledgebase.category.yaml
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[-] settings.agents.yaml
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[-] settings.alerts.yaml
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[-] manage.custom_list.yaml
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[-] emails.email.yaml
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[-] dashboard.audit_logs.yaml
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[-] staff.department.yaml
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[-] manage.api_keys.yaml
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[-] manage.pages.yaml
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[-] dashboard.dashboard.yaml
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[-] dashboard.system_logs.yaml
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[-] tasks.queue.yaml
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[-] settings.ticket.yaml
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[-] knowledgebase.canned_response.yaml
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[-] manage.sla.yaml
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[-] settings.pages.yaml
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[-] emails.template.yaml
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[-] settings.email.yaml
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[-] staff.groups.yaml
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[-] knowledgebase.faq.yaml
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[-] dashboard.staff_directory.yaml
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[-] manage.schedule.yaml
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[-] settings.system.yaml
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[-] manage.filter.yaml
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