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PATH: home / centosnipponia / public_html / ticketing.nipponia.com / include / i18n / sr_CS / help / tips

#This is popup help messages for the Staff Panel -> Tickets -> Open
#Fields:
#title - Shown in bold at the top of the popover window
#content - The body of the help popover
#links - List of links shows below the content
#title - Link title
#href - href of link (links starting with / are translated to the
#helpdesk installation path)
#The key names such as 'helpdesk_name' should not be translated as they
#must match the HTML #ids put into the page template.
---
search_field:
  title: Polje za pretragu
  content: >

advanced:
 title: Još
 content: >
 Suziti parametre pretrage. Jednom kada su selektovani kriterijumi napredne pretrage i kada se pokrene pretraga, možete izvesti podatke sa dna stranice tiketa.
open_tickets_table:
 title: Tabela otvorenih tiketa
 content: >
 Svi tiketi trenutno otvoreni i koji zahtevaju paznju
ticket:
 title: Tiket
 content: >

date:
  title: Datum
  content: >

subject:
  title: Naslov
  content: >

from:
  title: Od
  content: >

priority:
  title: Prioritet
  content: >

assigned_to:
  title: Dodeljeno
  content: >

export:
  title: Izvoz
  content: >
    Izvoz trenutno vidljivih podataka u CSV fajl. CSV fajlovi se mogu otvoriti bilo kojim softverom koji omogućava tabelarni prikaz (t.j. Microsoft Excel, Apple Pages, OpenOffice, itd.).
advanced_search_dialog:
  title: Napredna pretraga
  content: >

adv_keyword:
 title: Pretraga po ključnim rečima
 content: >
 Pronađi pogotke bazirane na predmetu i telu poruka tiketa kao i sav tekstualan sadržaj asociran sa namenskim poljima za korisnike i tikete.
adv_date_range:
 title: Traži po opsegu datuma
 content: >
 Definicija ovde
merge_types:
 title: Tipovi spajanja
 content: >
 Combine Threads: Threads from all Tickets will be displayed chronologically. Separate Threads: Threads from Tickets will be displayed one Ticket at a time.
child_status:
 title: Child Ticket Status
 content: >
 All Child Tickets will be set to a closed status since thread entries will all be moved to the Parent Ticket.
parent_status:
 title: Parent Ticket Status
 content: >
 If you choose to set a Parent Status, the Parent Ticket will be changed to the status you select. The Ticket on top of the list will be the Parent Ticket.
reply_types:
 title: Tipovi odgovora
 content: >
 Odgovori svima: Ovaj odgovor se šalje korisniku i saradnicima koje odaberete da uključite. Odgovorite korisniku: Ovaj odgovor se šalje samo korisniku, ne saradnicima. Nemojte da odgovarate e-poštom: Ne šalju se obaveštenja e-poštom, međutim, odgovor agenta je vidljiv SVIM korisnicima kada pogledaju tiket.

[+] ..
[-] manage.helptopic.yaml [edit]
[-] install.yaml [edit]
[-] tickets.queue.yaml [edit]
[-] emails.banlist.yaml [edit]
[-] settings.tasks.yaml [edit]
[-] settings.users.yaml [edit]
[-] dashboard.my_profile.yaml [edit]
[-] staff.departments.yaml [edit]
[-] emails.diagnostic.yaml [edit]
[-] org.yaml [edit]
[-] forms.yaml [edit]
[-] staff.yaml [edit]
[-] settings.kb.yaml [edit]
[-] staff.agents.yaml [edit]
[-] staff.team.yaml [edit]
[-] staff.agent.yaml [edit]
[-] settings.autoresponder.yaml [edit]
[-] staff.staff_members.yaml [edit]
[-] knowledgebase.category.yaml [edit]
[-] settings.agents.yaml [edit]
[-] settings.alerts.yaml [edit]
[-] manage.custom_list.yaml [edit]
[-] emails.email.yaml [edit]
[-] dashboard.audit_logs.yaml [edit]
[-] staff.department.yaml [edit]
[-] manage.api_keys.yaml [edit]
[-] manage.pages.yaml [edit]
[-] dashboard.dashboard.yaml [edit]
[-] dashboard.system_logs.yaml [edit]
[-] tasks.queue.yaml [edit]
[-] settings.ticket.yaml [edit]
[-] knowledgebase.canned_response.yaml [edit]
[-] manage.sla.yaml [edit]
[-] settings.pages.yaml [edit]
[-] emails.template.yaml [edit]
[-] settings.email.yaml [edit]
[-] staff.groups.yaml [edit]
[-] knowledgebase.faq.yaml [edit]
[-] dashboard.staff_directory.yaml [edit]
[-] manage.schedule.yaml [edit]
[-] settings.system.yaml [edit]
[-] manage.filter.yaml [edit]