PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
sr_CS
/
help
/
tips
#This is popup help messages for the Admin Panel -> Staff #Fields: #title - Shown in bold at the top of the popover window #content - The body of the help popover #The key names such as 'helpdesk_name' should not be translated as they #must match the HTML #ids put into the page template. --- signature: title: Linija potpisa osoblja content: | Izradite potpis osoblja za odgovor na tikete. Ovaj potpis će se prikazivati kao opcija na dnu odgovora na tiket type: title: Tip naloga content: | Administratori imaju privilegiju pristupa Admin panelu. Zaposleni imaju pristup upravljanju tiketima i bazom znanja group: title: Dodeljene grupe content: | Članstvo u grupi definiše ulogu zaposlenog u sistemu. Posetite stranicu za upravljanje grupama kako biste odredili pristup grupe unutar centra tehničke podrške notes: title: Interne beleške content: | Postavite interne beleške o osoblju; beleške su vidljive samo administratorima
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[-] manage.helptopic.yaml
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[-] install.yaml
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[-] tickets.queue.yaml
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[-] emails.banlist.yaml
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[-] settings.tasks.yaml
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[-] settings.users.yaml
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[-] dashboard.my_profile.yaml
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[-] staff.departments.yaml
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[-] emails.diagnostic.yaml
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[-] org.yaml
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[-] forms.yaml
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[-] staff.yaml
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[-] settings.kb.yaml
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[-] staff.agents.yaml
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[-] staff.team.yaml
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[-] staff.agent.yaml
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[-] settings.autoresponder.yaml
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[-] staff.staff_members.yaml
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[-] knowledgebase.category.yaml
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[-] settings.agents.yaml
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[-] settings.alerts.yaml
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[-] manage.custom_list.yaml
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[-] emails.email.yaml
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[-] dashboard.audit_logs.yaml
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[-] staff.department.yaml
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[-] manage.api_keys.yaml
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[-] manage.pages.yaml
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[-] dashboard.dashboard.yaml
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[-] dashboard.system_logs.yaml
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[-] tasks.queue.yaml
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[-] settings.ticket.yaml
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[-] knowledgebase.canned_response.yaml
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[-] manage.sla.yaml
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[-] settings.pages.yaml
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[-] emails.template.yaml
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[-] settings.email.yaml
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[-] staff.groups.yaml
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[-] knowledgebase.faq.yaml
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[-] dashboard.staff_directory.yaml
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[-] manage.schedule.yaml
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[-] settings.system.yaml
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[-] manage.filter.yaml
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