PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
ro
/
help
/
tips
#This is popup help messages for the Admin Panel -> Staff -> Teams #Fields: #title - Shown in bold at the top of the popover window #content - The body of the help popover #links - List of links shows below the content #title - Link title #href - href of link (links starting with / are translated to the #helpdesk installation path) #The key names such as 'helpdesk_name' should not be translated as they #must match the HTML #ids put into the page template. --- teams: title: Echipe content: > Echipele sunt grupuri de unul sau mai multi Agenti cu scopul de alocare de tichete. Gruparea in echipe nu este influentata de impartirea agentilor pe departamente. status: title: Stare content: > Odata <span class="doc-desc-opt">Dezactivata</span>, aceasta echipa nu va mai fi disponibila pentru alocare tichete si nu va mai primi Alerte & Notificari la tichete alocate precendent. lead: title: Leader Echipa content: > O <span class="doc-desc-title">Echipa</span> poate avea un leader alocat care poate primi <span class="doc-desc-title">Alerte & Notificari</span> diferite de cele catre membri. links: - title: Configureaza Alerte & Notificari href: /scp/settings.php?t=alerts assignment_alert: title: Alerta alocare content: > Puteti dezactiva <span class="doc-desc-title">Alerta de Alocare Tichet</span> pentru tichete alocate acestei Echipe. links: - title: Configureaza Alerte & Notificari href: /scp/settings.php?t=alerts members: title: Membri echipa content: > Apartenenta la echipa poate fi configurata via profilul Agentului. links: - title: Administreaza membri href: /scp/staff.php
[+]
..
[-] manage.helptopic.yaml
[edit]
[-] install.yaml
[edit]
[-] tickets.queue.yaml
[edit]
[-] emails.banlist.yaml
[edit]
[-] settings.tasks.yaml
[edit]
[-] settings.users.yaml
[edit]
[-] dashboard.my_profile.yaml
[edit]
[-] staff.departments.yaml
[edit]
[-] emails.diagnostic.yaml
[edit]
[-] org.yaml
[edit]
[-] forms.yaml
[edit]
[-] staff.yaml
[edit]
[-] settings.kb.yaml
[edit]
[-] staff.agents.yaml
[edit]
[-] staff.team.yaml
[edit]
[-] staff.agent.yaml
[edit]
[-] settings.autoresponder.yaml
[edit]
[-] staff.staff_members.yaml
[edit]
[-] knowledgebase.category.yaml
[edit]
[-] settings.agents.yaml
[edit]
[-] settings.alerts.yaml
[edit]
[-] manage.custom_list.yaml
[edit]
[-] emails.email.yaml
[edit]
[-] dashboard.audit_logs.yaml
[edit]
[-] staff.department.yaml
[edit]
[-] manage.api_keys.yaml
[edit]
[-] manage.pages.yaml
[edit]
[-] dashboard.dashboard.yaml
[edit]
[-] dashboard.system_logs.yaml
[edit]
[-] tasks.queue.yaml
[edit]
[-] settings.ticket.yaml
[edit]
[-] knowledgebase.canned_response.yaml
[edit]
[-] manage.sla.yaml
[edit]
[-] settings.pages.yaml
[edit]
[-] emails.template.yaml
[edit]
[-] settings.email.yaml
[edit]
[-] staff.groups.yaml
[edit]
[-] knowledgebase.faq.yaml
[edit]
[-] dashboard.staff_directory.yaml
[edit]
[-] manage.schedule.yaml
[edit]
[-] settings.system.yaml
[edit]
[-] manage.filter.yaml
[edit]