PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
ro
/
help
/
tips
#This is popup help messages for the Staff Panel -> Tickets -> Open #Fields: #title - Shown in bold at the top of the popover window #content - The body of the help popover #links - List of links shows below the content #title - Link title #href - href of link (links starting with / are translated to the #helpdesk installation path) #The key names such as 'helpdesk_name' should not be translated as they #must match the HTML #ids put into the page template. --- search_field: title: Camp Cautare content: > advanced: title: Avansat content: > Rafinați opțiunile de căutare. Odata ce ati selectat parametrii de cautare avansati si rulat cautarea, veti putea sa <span class="doc-desc-title">Exportati</span> datele din butonul de la finalul pagini de tichete. open_tickets_table: title: Tabel Tickete Deschise content: > Toate tichetele deschise in acest moment si care necesita atentie ticket: title: Ticket content: > date: title: Data content: > subject: title: Subiect content: > from: title: Expeditor content: > priority: title: Prioritate content: > assigned_to: title: Atribuit lui content: > export: title: Exporta content: > Exporta datele ce pot fi vizualizate acum intr-un fisier CSV. Fisierele CSV pot fi deschise cu orice program de calcul tabelar (i.e., Microsoft Excel, Apple Pages, OpenOffice, etc.). advanced_search_dialog: title: Cautare Avansata content: > adv_keyword: title: Cautare cuvinte cheie content: > Gaseste rezultate bazate pe subiectul si corpul tichetelor dar si pe continutul textual al campurilor personalizate pentru utilizatori si tichete. adv_date_range: title: Cautare dupa Data content: > Definiție aici merge_types: title: Merge Types content: > <b>Combine Threads:</b> Threads from all Tickets will be displayed chronologically.</br> <b>Separate Threads:</b> Threads from Tickets will be displayed one Ticket at a time. child_status: title: Child Ticket Status content: > All Child Tickets will be set to a closed status since thread entries will all be moved to the Parent Ticket. parent_status: title: Parent Ticket Status content: > If you choose to set a Parent Status, the Parent Ticket will be changed to the status you select. The Ticket on top of the list will be the Parent Ticket. reply_types: title: Tipuri de răspuns content: > <b>Răspundeți tuturor:</b> Acest răspuns este trimis utilizatorilor și colaboratorilor pe care alegeți să îl includeți. </br> <b>Răspundeți utilizatorului:</b> Acest răspuns este trimis numai utilizatorului, nu și colaboratorilor.</br> <b>Nu răspundeți prim e-mail:</b> Nu sunt expediate alerte prin e-mail; cu toate acestea, răspunsul agentului este vizibil pentru <b>toți</b> utilizatorii care deschid tichetul.
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[-] manage.helptopic.yaml
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[-] install.yaml
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[-] tickets.queue.yaml
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[-] emails.banlist.yaml
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[-] settings.tasks.yaml
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[-] settings.users.yaml
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[-] dashboard.my_profile.yaml
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[-] staff.departments.yaml
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[-] emails.diagnostic.yaml
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[-] org.yaml
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[-] forms.yaml
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[-] staff.yaml
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[-] settings.kb.yaml
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[-] staff.agents.yaml
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[-] staff.team.yaml
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[-] staff.agent.yaml
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[-] settings.autoresponder.yaml
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[-] staff.staff_members.yaml
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[-] knowledgebase.category.yaml
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[-] settings.agents.yaml
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[-] settings.alerts.yaml
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[-] manage.custom_list.yaml
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[-] emails.email.yaml
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[-] dashboard.audit_logs.yaml
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[-] staff.department.yaml
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[-] manage.api_keys.yaml
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[-] manage.pages.yaml
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[-] dashboard.dashboard.yaml
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[-] dashboard.system_logs.yaml
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[-] tasks.queue.yaml
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[-] settings.ticket.yaml
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[-] knowledgebase.canned_response.yaml
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[-] manage.sla.yaml
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[-] settings.pages.yaml
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[-] emails.template.yaml
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[-] settings.email.yaml
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[-] staff.groups.yaml
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[-] knowledgebase.faq.yaml
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[-] dashboard.staff_directory.yaml
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[-] manage.schedule.yaml
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[-] settings.system.yaml
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[-] manage.filter.yaml
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