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PATH: home / centosnipponia / public_html / ticketing.nipponia.com / include / i18n / pt_BR / 1.14.x / help / tips

---
#This is popup help messages for the Admin Panel -> Settings -> Autoresponder
#Fields:
#title - Shown in bold at the top of the popover window
#content - The body of the help popover
#links - List of links shows below the content
#title - Link title
#href - href of link (links starting with / are translated to the
#helpdesk installation path)
#The key names such as 'helpdesk_name' should not be translated as they
#must match the HTML #ids put into the page template.
#---
new_ticket:
 title: Novo Ticket
 content: >
 Habilite isso, se você quer que uma resposta automática seja enviada para o usuário a cada novo ticket.
 links:
 - 
 title: Template de resposta automática para novo ticket
 href: /scp/templates.php?default_for=ticket.autoresp
new_ticket_by_staff:
 title: Novo Tiket do pessoal
 content: >
 Aviso enviado quando um agente cria um Tiket em nome do usuário. O agente pode substituir isso ao criar novos Tikets.
 links:
 - 
 title: Aviso de novo modelo de Tiket
 href: /scp/templates.php?default_for=ticket.notice
new_message_for_submitter:
 title: Nova confirmação de mensagem
 content: >
 Aviso enviado confirmando quando uma nova mensagem é adicionada a um ticket existente.
 links:
 - 
 title: Novo modelo de confirmação de mensagem
 href: /scp/templates.php?default_for=message.autoresp
new_message_for_participants:
 title: Aviso de nova Mensagem
 content: >
 Transmissão de mensagens recebidas do emissor da mensagem para todos os outros participantes no Tiket.
 links:
 - 
 title: Novo modelo de aviso de atividade
 href: /scp/templates.php?default_for=ticket.activity.notice
overlimit_notice:
 title: Aviso de limite ultrapassado
 content: >
 Tiket negado a notificação enviada ao usuário na violação Máxima Tikets abertos.
 links:
 - 
 title: Modelo de aviso de limita alcançado
 href: /scp/templates.php?default_for=ticket.overlimit
 - 
 title: Definir o máximo Tickets Aberto
 href: /scp/settings.php?t=tickets

[+] ..
[-] manage.helptopic.yaml [edit]
[-] install.yaml [edit]
[-] tickets.queue.yaml [edit]
[-] emails.banlist.yaml [edit]
[-] settings.tasks.yaml [edit]
[-] settings.users.yaml [edit]
[-] dashboard.my_profile.yaml [edit]
[-] staff.departments.yaml [edit]
[-] emails.diagnostic.yaml [edit]
[-] org.yaml [edit]
[-] forms.yaml [edit]
[-] staff.yaml [edit]
[-] settings.kb.yaml [edit]
[-] staff.agents.yaml [edit]
[-] staff.team.yaml [edit]
[-] staff.agent.yaml [edit]
[-] settings.autoresponder.yaml [edit]
[-] staff.staff_members.yaml [edit]
[-] knowledgebase.category.yaml [edit]
[-] settings.agents.yaml [edit]
[-] settings.alerts.yaml [edit]
[-] manage.custom_list.yaml [edit]
[-] emails.email.yaml [edit]
[-] staff.department.yaml [edit]
[-] manage.api_keys.yaml [edit]
[-] manage.pages.yaml [edit]
[-] dashboard.dashboard.yaml [edit]
[-] dashboard.system_logs.yaml [edit]
[-] tasks.queue.yaml [edit]
[-] settings.ticket.yaml [edit]
[-] knowledgebase.canned_response.yaml [edit]
[-] manage.sla.yaml [edit]
[-] settings.pages.yaml [edit]
[-] emails.template.yaml [edit]
[-] settings.email.yaml [edit]
[-] staff.groups.yaml [edit]
[-] knowledgebase.faq.yaml [edit]
[-] dashboard.staff_directory.yaml [edit]
[-] manage.schedule.yaml [edit]
[-] settings.system.yaml [edit]
[-] manage.filter.yaml [edit]