ꦫꦣꦺꦤ꧀ꦄꦤ꧀ꦠꦱꦺꦤ

PATH: home / centosnipponia / public_html / ticketing.nipponia.com / include / i18n / pt_BR / 1.14.x / help / tips

---
#This is popup help messages for the Admin Panel -> Staff
#Fields:
#title - Shown in bold at the top of the popover window
#content - The body of the help popover
#The key names such as 'helpdesk_name' should not be translated as they
#must match the HTML #ids put into the page template.
#---
signature:
  title: Linha de Assinatura da Equipe
  content: |
    Crie as assinaturas dos colaboradores para responder aos tickets. Esta assinatura aparecerá como uma opção na parte inferior de uma resposta do ticket
type:
  title: Tipo de Conta
  content: |
    Administradores têm o privilégio de acessar o painel de Administrador. Funcionário só tenho acesso ao gerenciar tickets e a base de conhecimento
group:
  title: Grupo atribuído
  content: |
    Associação de grupo define o papel do funcionário no sistema. Visite a página de gerenciamento de grupo para definir qual acesso este funcionário tem para o help desk
notes:
  title: Notas internas
  content: |
    Coloque notas internas relativas à funcionário; notas só são visíveis ao funcionário cujo tipo de conta é Administrador

[+] ..
[-] manage.helptopic.yaml [edit]
[-] install.yaml [edit]
[-] tickets.queue.yaml [edit]
[-] emails.banlist.yaml [edit]
[-] settings.tasks.yaml [edit]
[-] settings.users.yaml [edit]
[-] dashboard.my_profile.yaml [edit]
[-] staff.departments.yaml [edit]
[-] emails.diagnostic.yaml [edit]
[-] org.yaml [edit]
[-] forms.yaml [edit]
[-] staff.yaml [edit]
[-] settings.kb.yaml [edit]
[-] staff.agents.yaml [edit]
[-] staff.team.yaml [edit]
[-] staff.agent.yaml [edit]
[-] settings.autoresponder.yaml [edit]
[-] staff.staff_members.yaml [edit]
[-] knowledgebase.category.yaml [edit]
[-] settings.agents.yaml [edit]
[-] settings.alerts.yaml [edit]
[-] manage.custom_list.yaml [edit]
[-] emails.email.yaml [edit]
[-] staff.department.yaml [edit]
[-] manage.api_keys.yaml [edit]
[-] manage.pages.yaml [edit]
[-] dashboard.dashboard.yaml [edit]
[-] dashboard.system_logs.yaml [edit]
[-] tasks.queue.yaml [edit]
[-] settings.ticket.yaml [edit]
[-] knowledgebase.canned_response.yaml [edit]
[-] manage.sla.yaml [edit]
[-] settings.pages.yaml [edit]
[-] emails.template.yaml [edit]
[-] settings.email.yaml [edit]
[-] staff.groups.yaml [edit]
[-] knowledgebase.faq.yaml [edit]
[-] dashboard.staff_directory.yaml [edit]
[-] manage.schedule.yaml [edit]
[-] settings.system.yaml [edit]
[-] manage.filter.yaml [edit]