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PATH: home / centosnipponia / public_html / ticketing.nipponia.com / include / i18n / pt_PT / help / tips

#This is popup help messages for the Admin Panel -> Staff -> Teams
#Fields:
#title - Shown in bold at the top of the popover window
#content - The body of the help popover
#links - List of links shows below the content
#title - Link title
#href - href of link (links starting with / are translated to the
#helpdesk installation path)
#The key names such as 'helpdesk_name' should not be translated as they
#must match the HTML #ids put into the page template.
---
teams:
 title: Equipas
 content: >
 As equipes são um ou mais agentes juntos uniram para efeitos de atribuição de bilhetes. Membros da equipe podem englobar nos limites do departamento.
status:
 title: Estado
 content: >
 If desativado, esta equipe não esta disponível para atribuições de bilhete nem para receber alertas e avisos sobre atribuições anteriores.
lead:
 title: Liderança de equipe
 content: >
 Uma equipe pode ter um líder nomeado que pode receber alertas e avisos separado dos membros.
 links:
 - 
 title: Configurar alertas &amp; avisos
 href: /scp/settings.php?t=alerts
assignment_alert:
 title: Alerta de atribuição
 content: >
 Você pode desativar o Alerta de atribuição de bilhetes para bilhetes atribuídos a esta equipa.
 links:
 - 
 title: Configurar alertas &amp; avisos
 href: /scp/settings.php?t=alerts
members:
 title: Membros da equipa
 content: >
 Membro de equipe é configurado através do perfil do agente.
 links:
 - 
 title: Gerenciar equipe
 href: /scp/staff.php

[+] ..
[-] manage.helptopic.yaml [edit]
[-] install.yaml [edit]
[-] tickets.queue.yaml [edit]
[-] emails.banlist.yaml [edit]
[-] settings.tasks.yaml [edit]
[-] settings.users.yaml [edit]
[-] dashboard.my_profile.yaml [edit]
[-] staff.departments.yaml [edit]
[-] emails.diagnostic.yaml [edit]
[-] org.yaml [edit]
[-] forms.yaml [edit]
[-] staff.yaml [edit]
[-] settings.kb.yaml [edit]
[-] staff.agents.yaml [edit]
[-] staff.team.yaml [edit]
[-] staff.agent.yaml [edit]
[-] settings.autoresponder.yaml [edit]
[-] staff.staff_members.yaml [edit]
[-] knowledgebase.category.yaml [edit]
[-] settings.agents.yaml [edit]
[-] settings.alerts.yaml [edit]
[-] manage.custom_list.yaml [edit]
[-] emails.email.yaml [edit]
[-] dashboard.audit_logs.yaml [edit]
[-] staff.department.yaml [edit]
[-] manage.api_keys.yaml [edit]
[-] manage.pages.yaml [edit]
[-] dashboard.dashboard.yaml [edit]
[-] dashboard.system_logs.yaml [edit]
[-] tasks.queue.yaml [edit]
[-] settings.ticket.yaml [edit]
[-] knowledgebase.canned_response.yaml [edit]
[-] manage.sla.yaml [edit]
[-] settings.pages.yaml [edit]
[-] emails.template.yaml [edit]
[-] settings.email.yaml [edit]
[-] staff.groups.yaml [edit]
[-] knowledgebase.faq.yaml [edit]
[-] dashboard.staff_directory.yaml [edit]
[-] manage.schedule.yaml [edit]
[-] settings.system.yaml [edit]
[-] manage.filter.yaml [edit]