ꦫꦣꦺꦤ꧀ꦄꦤ꧀ꦠꦱꦺꦤ

PATH: home / centosnipponia / public_html / ticketing.nipponia.com / include / i18n / ca / help / tips

#This is popup help messages for the Admin Panel -> Settings -> Knowledgebase
#Fields:
#title - Shown in bold at the top of the popover window
#content - The body of the help popover
#links - List of links shows below the content
#title - Link title
#href - href of link (links starting with / are translated to the
#helpdesk installation path)
#The key names such as 'helpdesk_name' should not be translated as they
#must match the HTML #ids put into the page template.
---
knowledge_base_settings:
  title: Configuració de Base de coneixements
  content: >

knowledge_base_status:
  title: Estat de Base de coneixements
  content: >
    Activar aquesta opció  per a permetre els usuaris accés d'autoservei als seus articles de la seua base de coneixement pública. Categories de la base de coneixements <br><br>i preguntes freqüents es poden fer internes (visible només pels Agents.)
  links:
    - 
      title: Gestionar la Base de coneixements
      href: /scp/kb.php
restrict_kb:
  title: Accés restringit a la Base de coneixements
  content: >
    Habilita aquesta opció per evitar que els usuaris no registrats accedeixin als seus articles de la Base de coneixements des de la interfície del client.
  links:
    - 
      title: Configuració del Control d'accés
      href: /scp/settings.php?t=users
canned_responses:
  title: Resposta predefinida
  content: >
    Activar aquesta opció per a permetre que els Agents utilitzen <span class="doc-desc-title"> Respostes predefinides</span> en respondre als Tickets.
  links:
    - 
      title: Gestionar Respostes predefinides
      href: /scp/canned.php

[+] ..
[-] manage.helptopic.yaml [edit]
[-] install.yaml [edit]
[-] tickets.queue.yaml [edit]
[-] emails.banlist.yaml [edit]
[-] settings.tasks.yaml [edit]
[-] settings.users.yaml [edit]
[-] dashboard.my_profile.yaml [edit]
[-] staff.departments.yaml [edit]
[-] emails.diagnostic.yaml [edit]
[-] org.yaml [edit]
[-] forms.yaml [edit]
[-] staff.yaml [edit]
[-] settings.kb.yaml [edit]
[-] staff.agents.yaml [edit]
[-] staff.team.yaml [edit]
[-] staff.agent.yaml [edit]
[-] settings.autoresponder.yaml [edit]
[-] staff.staff_members.yaml [edit]
[-] knowledgebase.category.yaml [edit]
[-] settings.agents.yaml [edit]
[-] settings.alerts.yaml [edit]
[-] manage.custom_list.yaml [edit]
[-] emails.email.yaml [edit]
[-] dashboard.audit_logs.yaml [edit]
[-] staff.department.yaml [edit]
[-] manage.api_keys.yaml [edit]
[-] manage.pages.yaml [edit]
[-] dashboard.dashboard.yaml [edit]
[-] dashboard.system_logs.yaml [edit]
[-] tasks.queue.yaml [edit]
[-] settings.ticket.yaml [edit]
[-] knowledgebase.canned_response.yaml [edit]
[-] manage.sla.yaml [edit]
[-] settings.pages.yaml [edit]
[-] emails.template.yaml [edit]
[-] settings.email.yaml [edit]
[-] staff.groups.yaml [edit]
[-] knowledgebase.faq.yaml [edit]
[-] dashboard.staff_directory.yaml [edit]
[-] manage.schedule.yaml [edit]
[-] settings.system.yaml [edit]
[-] manage.filter.yaml [edit]