PATH:
home
/
centosnipponia
/
public_html
/
ticketing.nipponia.com
/
include
/
i18n
/
ca
/
help
/
tips
#This is popup help messages for the Admin Panel -> Staff -> Teams #Fields: #title - Shown in bold at the top of the popover window #content - The body of the help popover #links - List of links shows below the content #title - Link title #href - href of link (links starting with / are translated to the #helpdesk installation path) #The key names such as 'helpdesk_name' should not be translated as they #must match the HTML #ids put into the page template. --- teams: title: Equips content: > Equips són un o més Agents junts associats amb la finalitat de l'assignació de Tickets. Els membres de l'equip poden expandir-se a través dels límits del Departament. status: title: Estat content: > Si <span class="doc-desc-opt"> està deshabilitat</span>, aquest equip no estarà disponible per a assignacions de Tickets ni per a rebre alertes & avisos en les assignacions anteriors. lead: title: Equip directiu content: > Un <span class="doc-desc-title"> equip</span> pot tenir un nomenat líder que pot rebre <span class="doc-desc-title"> alertes & avisos</span> separats pels membres. links: - title: Configurar alertes & Notificacions href: /scp/settings.php?t=alerts assignment_alert: title: Alerta d'Assignació content: > Pot desactivar la <span class="doc-desc-title"> Alerta d'assignació de Ticket</span> per Tickets assignats a aquest equip. links: - title: Configurar alertes & Notificacions href: /scp/settings.php?t=alerts members: title: Companys d'equip content: > Membres de l'equip es configuren mitjançant el perfil d'Agent. links: - title: Gestió de personal href: /scp/staff.php
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[-] manage.helptopic.yaml
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[-] install.yaml
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[-] tickets.queue.yaml
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[-] emails.banlist.yaml
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[-] settings.tasks.yaml
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[-] settings.users.yaml
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[-] dashboard.my_profile.yaml
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[-] staff.departments.yaml
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[-] emails.diagnostic.yaml
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[-] org.yaml
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[-] forms.yaml
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[-] staff.yaml
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[-] settings.kb.yaml
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[-] staff.agents.yaml
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[-] staff.team.yaml
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[-] staff.agent.yaml
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[-] settings.autoresponder.yaml
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[-] staff.staff_members.yaml
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[-] knowledgebase.category.yaml
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[-] settings.agents.yaml
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[-] settings.alerts.yaml
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[-] manage.custom_list.yaml
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[-] emails.email.yaml
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[-] dashboard.audit_logs.yaml
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[-] staff.department.yaml
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[-] manage.api_keys.yaml
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[-] manage.pages.yaml
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[-] dashboard.dashboard.yaml
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[-] dashboard.system_logs.yaml
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[-] tasks.queue.yaml
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[-] settings.ticket.yaml
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[-] knowledgebase.canned_response.yaml
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[-] manage.sla.yaml
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[-] settings.pages.yaml
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[-] emails.template.yaml
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[-] settings.email.yaml
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[-] staff.groups.yaml
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[-] knowledgebase.faq.yaml
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[-] dashboard.staff_directory.yaml
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[-] manage.schedule.yaml
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[-] settings.system.yaml
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[-] manage.filter.yaml
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